I assume you tried to to upgrade to the latest fingerprint software unless you already had the latest installed? Sorry this didn’t help. Windows 7 Log on just with the fingerprint Hello. All the laptops have 3GB of memory. If you have a question create a new topic by clicking here and select the appropriate board. All the drivers have been updated as I use System Update to install them from our repository.

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How satisfied are you with windiws response? What information appears in event logs Event Viewer? Message 6 of 6. Message 4 of Fingerprint Reader I have a dell usb fingerprint reader that worked on Windows Vista Ultimate 64bit and won’t work on Windows 7 Ultimate 64bit. Register Sign In Help.

AES2810 Fingerprint Reader Software

Message 1 of Of course vista didn’t install its own driver to it. We never had this issue with the T61 or X61 series. The build has Office ae2810 Acrobat reader. After reinstalling my windows, it seems that the fingerprint sensor, even though windows did identify and install the driver, isn’t identified in the control panel under the ‘biometric devices’ – the typical error shows up: If you have a question create a new windoes by clicking here and select the appropriate board.

You could try that. For more information about event viewer refer to the articles below: I would really appreciate if you can help me with the following information.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Message 3 of 6. This site in other languages x. Message 4 of 6. See wibdows Sustainability Report.

On the General tab, click Selective Startup. While the biometric device works for sign on to Windows, The only Software for other uses from Authentec and winsows Trial Works great is not for sale. In vista I installed Dell Embassy Suit and it took care of everything for me. I have carefully uninstalled driver and all authentec programs, reinstalled the driver in your link and DigitalPersonna exactly as described but the finger print reader is still not detected.


Your fingerprint reader has stopped working properly because a compatible driver isn’t available for this version of Windows. By using this site, you accept the Terms of Use and Rules of Participation. I have this question too.

T – Choose to drain external battery first [Feature Request]. Message 5 of 6.

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Authentec AES driver for Windows 10 & Windows Hello – Thinkpads Forum

Remember to uninstall the old driver first. User Name Remember Me? Open Event Viewer http: