Follow these steps to print the information. Quit and restart any applications that were open before adding the printer to use the updated HP software features. If the self-test report prints when slowly pushing the paper farther in , try printing the original document again. The Virtual Agent is currently unavailable. Turn on the printer. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product.

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HP recommends the infrastructure type of network for photosamrt connection to your product. Mac OS Select your operating system for steps to install the software for a wireless connection.

Touch Wireless Network Test. This high quality all in one printer is great when it comes to the professional quality image prints and printing speed.

HP Photosmart Premium e-All-in-One Printer – Cc – Driver Downloads | HP® Customer Support

Even small pieces of paper can cause paper feed issues. To clean the printhead from the printer display, follow these steps: Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper. The software installation prompts you to connect the cable if needed. So, before you run any other test clean up the scanner components including; White scanner lid backing White ADF scanner lid strip if present Glass ADF scanner strip if present Main scanner glass Remove the power cord of the printer from the socket and clean each of these parts of the scanner Reconnect the power cord of the printer and test the scan, copy, and fax Step 3: Value general purpose paper, perfect for all Doing photosmarh will dry the ink out and render the cartridge unfit for use.

Any warranty support needed would be completed by the reseller that sold the product. The black and colour ink cartridges have different ink volume. Click Installpren then pphotosmart Agree on the software license agreement window to install the software and add the product lrem the queue. Check for obstructions inside the tray. The printer also offers an automatic feature to handle double-sided printing which compliments the HP Photosmart C ink. Europe, Middle East, Africa.

Please try again shortly. When you have resolved the issue, and the product successfully prints a self-test report, there is no need to continue troubleshooting.

Select all Deselect all. Only service the product if you have already tried all the previous solutions and the product will not print a self-test page on photosmwrt white paper. If you prefer, you can list your own combination of colours.

HP Photosmart Premium C310 Series Printer

Make sure that the printer successfully connects to the network before continuing to the next step. Select your operating system and versionChange Detected operating system: The product can only process one type of paper at a phoosmart. We were unable to retrieve the list of drivers for your product.

The ink cartridges are standard capacity whereas the XL ink cartridges are high capacity ink cartridges. If the document printsthe issue is resolved, and there is no need to continue troubleshooting. However, the frequent photomart crashes might disappoint you.

Check the condition of the paper. Modify your browser’s settings to allow Javascript to execute. This page requires Javascript.

Does this printer support google cloud print? Clean the perm in the product. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report.